Professional and custom 16pcs all in one knife kit: 6 inch and 8 inch Chef knife, Slicing knife,Serrated Utility Knife, Steak Knife, Paring knife, Kitchen Scissors, Silicone tongs, Grater and a nice wooden knife block with built-in sharpener.
Made of 3CR13 stainless steel and manual polishing to keep the sharp edge, no rusty. Tarnish-resistant and rust-resistant, this high carbon stainless steel cutlery set is of restaurant and culinary school knife set quality.
Stainless steel knife block set with built-in sharpener is a handy bonus. It saves you from having to honing blades on a sharpening steel. The ergonomically designed handle provides comfort.
Big set with multi-function knives and knife block is easy to keep & collect the knives. All knives store safely in pine wood knife block. Please DO NOT wash the knives in dishwasher. Clean and dry them immediately after hand washing to get the most out of them.
Delivery Time
There are three key factors that will decide when you will receive your items.
- Shipping Method.
- All purchases are generally shipped within 3-5 working days. You can check it from the product page.
- Some unavoidable reasons:
Shipping
- Free shipping: Free US shipping over $59
- Shipping: $6.99(US orders not over $59), $25.99(CA)
We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.
Order Tracking
As to the order status and shipping information of your package, you can refer to "My Account" on our website and then click the “My orders”, to view all the detailed information about your order.
If you’re not satisfied, we’re not satisfied.
We’re here to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at billfworld@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at billfworld@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
