18 pieces knife sets include: chef knife, slicer knife, bread knife, santoku knife, utility knife, steak knife, paring knife, sharpening steel, scissor and knife block. Exclusive taper grind edge technology provides optimum sharpness for precise cutting and is easy to re-sharpen.
Non-slide and ergonomically designed handle in mirror finished for comfortable control.
Made of high quality stainless steel which is rust proof and durable. Perfect for both professional and beginner.
Big kitchen sets for home with multi-functional kitchen knives store safely in rubber wood knife block to save space.Those knives set are great kitchen accessories for countertop.
Delivery Time
There are three key factors that will decide when you will receive your items.
- Shipping Method.
- All purchases are generally shipped within 3-5 working days. You can check it from the product page.
- Some unavoidable reasons:
Shipping
- Free shipping: Free US shipping over $59
- Shipping: $6.99(US orders not over $59), $25.99(CA)
We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.
Order Tracking
As to the order status and shipping information of your package, you can refer to "My Account" on our website and then click the “My orders”, to view all the detailed information about your order.
If you’re not satisfied, we’re not satisfied.
We’re here to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at billfworld@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at billfworld@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
